Last updated: 7 October 2026
Who we are
BITHRUST LTD is responsible for the personal information covered by this notice. We are registered in england and wales, company number 17502220. Our registered office is 209A Plumstead High Street, London, SE18 1HE, England.
For privacy enquiries, email [email protected] or write to our registered office.
Information we receive
When you visit, our web server and delivery and security providers process technical request information. This can include your IP address, the page requested, the time of the request, browser information and the response status.
If you email us, we receive your email address, any name you provide, your message and any attachments. Please only send the information needed for your enquiry.
This website does not have user accounts, contact forms, a newsletter subscription or payment checkout.
Why we use it
We use technical information to serve the website, diagnose faults and protect it against misuse. Our lawful basis is our legitimate interest in running a secure, reliable website.
We use enquiry information to respond and discuss possible work. Our lawful basis is our legitimate interest in communicating with people who contact us, or taking steps at your request before entering a contract where that applies. We may also keep records where required by a legal obligation.
We do not use website enquiries to add you to a marketing mailing list.
Cookies and browser storage
The website itself does not set cookies, use local or session storage, or run analytics or advertising trackers. Images, fonts and the intro video are hosted with the website. Playing or skipping the intro is not stored between visits.
Cloudflare provides website delivery and security. A security check may use a necessary cookie to distinguish legitimate visitors from automated traffic. You can read about these in Cloudflare’s cookie information.
Service providers and sharing
Our hosting provider and Cloudflare process technical data needed to deliver and protect the website. Email service providers process messages when you contact us. Access to correspondence is limited to people who need it to deal with the enquiry.
We may disclose information where we are legally required to do so or where necessary to establish, exercise or defend legal claims. Cloudflare’s network operates internationally; its data processing terms describe the safeguards used for international transfers. See Cloudflare’s privacy policy and data processing terms.
How long information is kept
Web server logs on our VPS are rotated daily and normally retained for approximately 14 days. Delivery and security providers manage their own technical records according to their applicable terms.
We keep enquiry correspondence for the time needed to deal with your request. If an enquiry leads to project work, relevant records may be kept for that work and any applicable legal, accounting or dispute-resolution period. You can contact us for details about the records relating to your enquiry.
Security
The website uses HTTPS to protect information in transit. Access to server administration and correspondence is restricted. No internet service can guarantee absolute security.
Your rights
Depending on the circumstances, you may ask to access or correct your personal information, request its deletion, restrict or object to its use, or receive it in a portable format. Where processing relies on consent, you can withdraw that consent.
To make a request, email [email protected]. We may need information to confirm your identity. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.
Applications and future changes
This notice covers the website and website enquiries. Each application will have privacy information describing its actual features, data use and any relevant third-party services when it launches. Where an application supports account creation, its account-deletion instructions will be published with that application.
We will update this page if the website’s data practices change. Visit Products for future product information.